Complaints Procedure and Form

In the documents below, you can find the Complaints Procedure (including the form) governing the conditions and terms and course of complaint handling. Please keep in mind that the Complaints Procedure only covers products that have been manufactured by Trachea, a.s.

Please lodge your complaint directly with your supplier

In order to handle the complaint more quickly or to provide information about the progress of the complaint, please prepare the following:

Where to lodge a complaint

In case of any further questions, please contact our Order Acceptance Department.

E-mail: reklamace@trachea.cz

COMPLAINTS PROCEDURE (127 kB)
Complaints (238 kB)